FAQ

Questions about GuidenAI

Short, direct answers about the company and its two products.

Who makes Genpio?

Genpio is made by GuidenAI Inc., a Delaware corporation registered in San Francisco, California. Genpio is an AI livestream platform, and livestream selling is its flagship use. Product details and pricing are at https://genpio.com.

Who makes Broxi AI?

Broxi AI is also made by GuidenAI Inc. Broxi's team designs, builds, deploys and runs custom AI agents for businesses on a dedicated deployment. Access is by request, and each engagement is quoted separately. Details are at https://broxi.ai.

Are Genpio and Broxi AI the same product?

No. They are two separate products from the same company, for different buyers. Genpio runs AI avatars that host live streams. Broxi AI is a managed service that builds and operates AI agents inside a business's own systems. They are sold separately.

Where is GuidenAI based?

GuidenAI Inc. is a Delaware corporation registered in San Francisco, California. It has offices in San Francisco, California, United States and in Ho Chi Minh City, Vietnam.

When was GuidenAI founded, and by whom?

GuidenAI was founded in May 2024 by Katelyn Ho, Chief Executive Officer, and Jason Giang, Chief Technology Officer. Sybil Yang is an advisor to the company.

Is GuidenAI SOC 2 certified?

Not yet. GuidenAI's SOC 2 Type II audit is in progress and has not been completed. For security questions, including procurement questionnaires, email [email protected].

Can I try Genpio for free?

Genpio has no free plan and no trial. You evaluate it with a free demo on your own products, requested at https://genpio.com/contact or booked at https://meet.genpio.com. Plans are priced by the stream hour and listed at https://genpio.com/pricing.

Can I build agents myself with Broxi AI?

No. Broxi is not a self-serve product. Broxi's engineers build, test and deploy the agents, and keep operating them after go-live. There is no free tier, and every engagement is quoted after a discovery call.

How do I contact GuidenAI?

Email [email protected] for anything about the company. For Genpio, email [email protected] or request a free demo at https://genpio.com/contact. For Broxi AI, email [email protected].

FAQ

Questions about GuidenAI

Short, direct answers about the company and its two products.

Who makes Genpio?

Genpio is made by GuidenAI Inc., a Delaware corporation registered in San Francisco, California. Genpio is an AI livestream platform, and livestream selling is its flagship use. Product details and pricing are at https://genpio.com.

Who makes Broxi AI?

Broxi AI is also made by GuidenAI Inc. Broxi's team designs, builds, deploys and runs custom AI agents for businesses on a dedicated deployment. Access is by request, and each engagement is quoted separately. Details are at https://broxi.ai.

Are Genpio and Broxi AI the same product?

No. They are two separate products from the same company, for different buyers. Genpio runs AI avatars that host live streams. Broxi AI is a managed service that builds and operates AI agents inside a business's own systems. They are sold separately.

Where is GuidenAI based?

GuidenAI Inc. is a Delaware corporation registered in San Francisco, California. It has offices in San Francisco, California, United States and in Ho Chi Minh City, Vietnam.

When was GuidenAI founded, and by whom?

GuidenAI was founded in May 2024 by Katelyn Ho, Chief Executive Officer, and Jason Giang, Chief Technology Officer. Sybil Yang is an advisor to the company.

Is GuidenAI SOC 2 certified?

Not yet. GuidenAI's SOC 2 Type II audit is in progress and has not been completed. For security questions, including procurement questionnaires, email [email protected].

Can I try Genpio for free?

Genpio has no free plan and no trial. You evaluate it with a free demo on your own products, requested at https://genpio.com/contact or booked at https://meet.genpio.com. Plans are priced by the stream hour and listed at https://genpio.com/pricing.

Can I build agents myself with Broxi AI?

No. Broxi is not a self-serve product. Broxi's engineers build, test and deploy the agents, and keep operating them after go-live. There is no free tier, and every engagement is quoted after a discovery call.

How do I contact GuidenAI?

Email [email protected] for anything about the company. For Genpio, email [email protected] or request a free demo at https://genpio.com/contact. For Broxi AI, email [email protected].